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A clearer view of housing.
What the MLS seller concessions field can say, how active offers differ from closing data, and which local rules to check before entering remarks.
An MLS seller concessions field can communicate a seller’s willingness to help with a buyer’s purchase costs and, where local rules permit, an amount. In an MLS subject to NAR’s settlement rules, that offer cannot depend on the buyer hiring or paying a buyer’s broker. NAR’s seller-concessions guide explains that boundary.
For listing staff, a second distinction matters: an offered concession describes what the seller will consider; closing data records what happened in the completed transaction. Each requires verification against the applicable field definition and supporting documents.
Seller concessions can help cover expenses such as inspections, loan origination or repairs, as described in NAR’s consumer guide. An offer of compensation specifically concerns payment for the buyer’s agent’s services. These categories are not interchangeable during data entry.
NAR’s MLS policy changes, effective August 17, 2024, required removal of broker compensation fields and prohibited compensation offers in covered MLSs. Renaming an offer or moving it into another field does not remove that restriction.
For example, the hypothetical wording “Seller credit available only to pay the buyer’s broker” fails the condition test. A general contribution toward buyer expenses still requires a local check: whether the MLS permits that information in the intended field.
The eventual use of the funds is a separate question. A negotiated seller concession can potentially help pay a buyer’s agent. OneKey MLS’s settlement FAQ recognizes that possibility while prohibiting an advertised concession from being conditioned on that use.
For more on the transaction’s payment arrangements, see our explanation of seller-paid compensation versus a closing credit.
An advertised amount is not proof of what the buyer will receive. NAR’s consumer guide explains that concessions usually become binding through a contract, such as a purchase agreement.
OneKey’s FAQ, updated March 18, 2026, describes its pre-sale concession as an incentive the seller is willing to consider. Its closing concession field represents the net amount of concessions made at closing. That is a local definition, not a universal accounting instruction for every MLS.
Consider this hypothetical transaction. A seller authorizes an advertised concession of $10,000. The parties later agree to a $7,000 credit, and the closing documents show that amount was provided. Assume the local closed field includes that credit and there are no other reportable concessions.
| Stage | Amount in the example | Evidence to check |
|---|---|---|
| Marketing | $10,000 considered | Seller’s instructions and active-field definition |
| Executed agreement | $7,000 agreed | Signed contract and amendments |
| Closed reporting | $7,000 provided | Final closing documents and closed-field definition |
Copying $10,000 into the closed record would carry forward the marketing amount and overstate the concession delivered in this example.
Before calculating a closed total, identify which items the local definition includes and excludes. Do not assume that every seller-paid settlement charge belongs in it. Keep any separately negotiated brokerage payment identifiable in your working records so its treatment can be checked explicitly.
NAR leaves MLSs discretion over whether to provide concession fields and whether to permit dollar amounts, percentages or decimals. Its September 5, 2024 settlement FAQs, questions 64–70, describe that discretion. National permission does not establish a common screen layout or reporting vocabulary.
OneKey’s field definitions, updated March 18, 2026, illustrate the practical consequences:
A willingness indicator does not supply a dollar commitment. A whole-dollar field should not receive a percentage simply because another MLS accepts percentages. Staff working across MLSs need to check each system’s definitions before transferring an entry.
For broader context on how these systems operate, see our coverage of MLS rules and infrastructure.
Private remarks remain part of the MLS. They do not provide an exception to the compensation restriction. OneKey’s March 25, 2026 compliance guidance applies its prohibition across fields, photos, attachments and supplements.
Placement also matters when the proposed concession is otherwise permissible. OneKey’s settlement FAQ directs offered-concession information into its designated fields, rather than agent or public remarks. Wording approved in another market still needs to be checked against your MLS’s instructions.
A managing broker can use the following review sequence:
This is a proposed office workflow, not an MLS-prescribed form. If a definition leaves the treatment of a payment unclear, obtain clarification from MLS compliance staff before submitting the entry; consult brokerage counsel for contract interpretation.
Keep that clarification with the entry record so the next coordinator can see why an amount belongs in the field without reconstructing the transaction from an old listing description.
Potentially, as part of the negotiated transaction. OneKey’s guidance allows that use but says the concession advertised through the MLS cannot be conditioned on payment to the buyer’s brokerage. OneKey settlement FAQ.
No, in an MLS subject to NAR’s settlement rules. The prohibition extends beyond the removed compensation field; NAR specifically rejects using agent remarks for that offer. NAR settlement FAQs.
No. Whether to provide a field, and which formats it accepts, are local decisions within the national restrictions. Check the particular MLS’s definitions before entering an amount. NAR settlement FAQs.
Usually not by itself. NAR explains that concessions generally become binding through a contract, so staff should distinguish the advertised amount from the executed agreement. NAR seller-concessions guide.
Written by
The Housing Current Editorial Team
Editorial Team
Reporting, analysis, and practical explainers across housing markets, mortgage finance, real estate business, investing, policy, and homebuilding.
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